■「ta-Q.jp」Ta-q Japan Table Tennis Online Store is a collaboration of Hamada Takyu - a table tennis store with long history in Osaka and YO-3 - Online Sports Seller Company.

総合案内

The Procedure of Shipping Online

Click on each title for detail

1.Choose the products

Ways to browse products on our website:

  1. From manufacturer's catalog
  2. From product categories on the left sidebar
  3. Via in site search

2.Proceed to order after deciding desired products

Order methods.

  1. By online shopping cart system.
  2. By phone (+81) 6-6647-1335
  3. By fax (+81) 6-6647-4411
  4. By E-mail (orderinfo@ta-q.jp
  5. When ordering by shopping cart system, please make sure that the information is correctly provuded.

3.Choose the payment method

  1. By Credit card (After we received your order, a payment link will de provided along with the price quote via email to you.) *For country notorious for credit card fraud, please select bank transfer.
  2. By Bank Transfer (TT) Any bank service charge is to be paid by customer him/herself

4.Proceed to check out

5.Order confirmation

  • After the order has been placed, we will contact you via email about item availibility and infomation on the payment method.
  • The confirmation email will be provided to you along with the invoice (excel spreadsheet) and a payment link attached (if pay by credit card is selected).
  • The invoice includes item price and shipment fee, please double confirm the attached spreadsheet for your order.

6.Settle the payment

  • For credit card payment: Click on the link provided in the confirmation e-mail will lead you to a third-party secure credit card payment services site for payment.
  • For bank transfer: Bank transfer might need several days before the payment could be confirmed and recived in Japan.

7.Delivery

  • After all of the ordered items are confirmed in stock, we will ship the order via post (EMS or SAL) to the address provided in the order.
  • If you wish to have your order shipped seperatly in order to receive the in stock items faster, please contact us (an extra shipment fee is required)
  • The list/receipt is included in the package of each shipment.
  • Please contact us for package tracking number.
  • We DO NOT mark down the package value or declare it as gift.

8.Receiving your order

  • Please check the contents of the package upon receiving.
  • If you wish to do size exchahnge, please keep the product tag attached.
  • In case of defect or damaged products, please contact us within 10 days since the order arrived to you.(About exchanging product or size)