■「ta-Q.jp」Ta-q Japan Table Tennis Online Store is a collaboration of Hamada Takyu - a table tennis store with long history in Osaka and YO-3 - Online Sports Seller Company.

Ways to browse products on our website:

1. From manufacturer's catalog
2. From product categories on the left sidebar
3. Via in site search

Order methods.

1. By online shopping cart system.
2. By phone (+81) 6-6647-1335
3. By fax (+81) 6-6647-4411
   
4. By E-mail (orderinfo@ta-q.jp）
5. When ordering by shopping cart system, please make sure that the information is correctly provuded.
   

1. By Credit card (After we received your order, a payment link will de provided along with the price quote via email to you.) *For country notorious for credit card fraud, please select bank transfer.
2. By Bank Transfer (TT) Any bank service charge is to be paid by customer him/herself

• After the order has been placed, we will contact you via email about item availibility and infomation on the payment method.
• The confirmation email will be provided to you along with the invoice (excel spreadsheet) and a payment link attached (if pay by credit card is selected).
• The invoice includes item price and shipment fee, please double confirm the attached spreadsheet for your order.

• For credit card payment: Click on the link provided in the confirmation e-mail will lead you to a third-party secure credit card payment services site for payment.
• For bank transfer: Bank transfer might need several days before the payment could be confirmed and recived in Japan.

• After all of the ordered items are confirmed in stock, we will ship the order via post (EMS or SAL) to the address provided in the order.
• If you wish to have your order shipped seperatly in order to receive the in stock items faster, please contact us (an extra shipment fee is required)
• The list/receipt is included in the package of each shipment.
• Please contact us for package tracking number.
• We DO NOT mark down the package value or declare it as gift.

• Please check the contents of the package upon receiving.
• If you wish to do size exchahnge, please keep the product tag attached.
• In case of defect or damaged products, please contact us within 10 days since the order arrived to you.(About exchanging product or size）